Completion Option Evaluation
In this section we evaluate two of the completion options that you might want to offer to your customers. It assesses the options from the perspective of both the customer and your business. Four typical key performance indicators (KPI's) have been chosen. For each one, select the completion option that you think best matches the particular KPI. (There isn't necessarily a right or wrong answer, so simply use your best judgement). Also, briefly state the reasoning behind your selection, and then submit each form.
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