Fulfilment Mode Evaluation
In this section we evaluate the two modes of fulfilling orders that you might employ. It assesses the fulfilment options from the perspective of both the customer and your business. Five typical key performance indicators (KPI's) have been chosen. For each one, select the fulfilment mode that you think best matches the particular KPI. (There isn't necessarily a right or wrong answer, so simply use your best judgement). Also, briefly state the reasoning behind your selection, and then submit each form.
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